Privacy Policy

GeoProof Technologies Pvt. Ltd. ("GeoProof", "we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and share your data when you use our field force tracking tools, website, mobile app, and related services (collectively, the "Services"). This policy is compliant with the Digital Personal Data Protection Act (DPDP) 2023 of India and applicable international data protection standards.

1. Information We Collect

1.1 Personal Information You Provide

When you create an account, request a demo, or contact us, we may collect your name, email address, phone number, company name, job title, and billing information. This data is collected with your explicit consent and is necessary to provide our field force tracking and validation services.

1.2 Verification Data

Our platform collects GPS coordinates, route maps, timestamps, device information, and selfies/photographs/videos captured by field agents using the GeoProof mobile app. This data is essential for providing geo-fenced attendance and visit validation, and is processed strictly for campaign and job monitoring purposes.

1.3 Automatically Collected Data

We collect standard web analytics data including IP addresses, browser type, device information, pages visited, and referral sources to improve our website performance and user experience. We use cookies and similar tracking technologies as described in our cookie preferences.

2. How We Use Your Information

We use your personal information to provide and improve our field force tracking services, process transactions and send related communications, respond to your inquiries and support requests, send marketing communications (with your consent), comply with legal obligations under Indian law, and prevent fraud and ensure platform security. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Data Storage and Security

All data is stored on secure servers located in India. We implement industry-standard security measures including end-to-end encryption (AES-256), access controls, regular security audits, and automated threat detection. Verification data is backed by blockchain-based audit trails to ensure tamper-proof integrity of all field force activity records.

4. Data Sharing

We share verification data only with authorized users within your organization's account as configured by your administrator. We may share data with trusted service providers who assist us in operating our platform, subject to strict confidentiality agreements. We may disclose data if required by Indian law, regulation, or legal process.

5. Your Rights Under DPDP 2023

Under the Digital Personal Data Protection Act 2023, you have the right to access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), withdraw consent for data processing, and file complaints with the Data Protection Board of India. To exercise these rights, contact our Data Protection Officer at rahul.kumar@geoproof.in.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Verification data is retained for the duration specified in your service agreement, typically 24 months from job completion. You may request earlier deletion subject to applicable legal retention requirements.

7. Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at rahul.kumar@geoproof.in or write to us at GeoProof Technologies Pvt. Ltd., 42 Sector 44, Gurugram, Haryana 122003, India. Phone: +91-8929721558.